How to Close a Pay Period

Modified on Sat, Oct 26 at 1:33 PM

Closing a pay period is a crucial step in ensuring accurate payroll processing. Follow these steps to successfully close a pay period:


1. Review and Approve Time Off and Overtime Requests

  • Go to Menu > Approve Requests.
  • Review all Time Off and Overtime requests for the pay period.
  • Approve or Unapprove each request.
    • It's okay to leave requests for future pay periods in the "Approve Requests" section.
  • Important: Time Off and Overtime requests will appear on the time card even if they haven't been approved yet.


2. Verify Time Card Accuracy

  • Go to Menu > Time Card.
  • Select the Group(s) you want to review.
  • Select All in Selected Group.
  • Select the start date of the Pay Period.
  • Set Number of Pay Periods to "1".
  • Click Display.
  • Carefully review each Time Card for any errors or discrepancies.
  • To correct an error:
    • Open a new browser tab.
    • Go to the employee's schedule.
    • Add, remove, or edit the incorrect entries.
    • Go back to Menu > Approve Requests and approve any changes you made.
    • Return to the Time Card tab and click Display to refresh the view.


3. Close the Pay Period

  • Go to Menu > Manage Pay Periods.
  • Confirm that the Current open pay period matches the dates of the pay period you are closing.
  • Check the box for Open report after close completes. This will automatically download an Excel report with payroll information.
  • Click the Close Pay Period button.
    • Warning: Closing a pay period is permanent. Once you click this button, you cannot change time off requests, overtime requests, or schedule patterns for this pay period. (Note: if you accidentally closed a pay period, you can reach out to us by submitting a support ticket and we will unclose it. This may take 1 business day to complete)
    • You can still adjust balances on the Menu > View Accrual Balances page if needed.
  • Wait for the Excel document to download. This may take about 20 seconds.
  • Provide this report to your payroll person.

Key Points to Remember

  • Always double-check for accuracy before closing a pay period.
  • Closing a pay period prevents further changes to time entries.
  • Accrual balances can be adjusted even after the pay period is closed.


By following these steps, you can ensure accurate and efficient payroll processing.

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