For agencies that use the Activity View, you can visually group activities and sub-activities for better organization.
When sub-activities are created, they will appear indented beneath their parent activity, making the hierarchy clearer. Here’s how to set it up:
- Go to Menu > Organization Setup > Activities.
- Create sub-groups by clicking the + icon and entering the list of sub-activities.
- Click the hierarchy button to finalize the structure.
Parent activities will display with their sub-activities underneath, while activities without sub-activities will retain the normal background.
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