Pay Your Invoice with Credit Card or ACH

Modified on Tue, Oct 22 at 6:14 PM

When a new invoice is created for your Hero Schedule subscription, it is emailed to the main account contacts. The email will have:

  • Subject "Invoice from Hero Schedule".
  • The full invoice will be attached.
  • The body will contain a "View Invoice" button.


Here's a sample email:

sample email with view invoice button


To pay by credit card follow these steps:

  1. Click the "View Invoice" button in the invoice email: view invoice button
  2. This will open the Hero Schedule client dashboard. The invoice from the email will automatically be shown. (If you wish, you can use the left-hand menu to view, download, and pay old invoices as well.) client dashboard
  3. Click the Pay Now button and choose your preferred payment method: pay now button with credit card and bank transfer options
  4. Enter the payment details; you can either enter credit card information or connect to a bank account for ACH transfers. Once you've entered your payment information, you will have the option to save that card for future invoices.payment details(Hero Schedule partners with Stripe.com to keep your payment information secure.)
  5. Once the payment is processed, the status of the invoice will automatically be switched to "Paid."


At any time you can use the Payment Methods menu option to add payment methods, remove them, or change the default.

payment methods screen

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