How to Set Up On Call Days

Need a way to track on-call time for your employees? We've got you covered! While we're working on a more comprehensive solution, here's how you can effectively manage on-call scheduling right now.

If the On Call is a separate time, for example, if an employee works 1700-0500, but was On Call from 0500-1700 earlier that day, we could create an Overtime Request using some rules to allow that 0500-1700 time span to display the abbreviation ON CALL or CALL.

Note: These steps will not work if the person is on call for 24 hours and working for part of that time span.

Setting Up On Call in the Schedule ? - Watch Video

To set this up in our current system:

• Set up an Activity
  • Go to Menu > Organization Setup > Activities
  • Click +Add Activity
  • Enter the name On Call
  • Click Save
• Set up an Accrual Account
  • Go to Menu > Organization Setup > Accrual Accounts
  • Click +Add Accrual Account
  • Enter a name, such as On Call
  • Leave all the checkboxes unchecked
  • Click Save
  • Click the calendar/clock icon and select Add a new Schedule
  • Enter a name, such as All, click Save
  • Click the calendar/clock icon again and select Set up Employees with this Account
  • Set the date that this change should be effective, click Next, select the employees, click Save
• Set up an Overtime Category
  • Go to Menu > Organization Setup > Overtime
  • Click +New Overtime Category
  • Enter a name such as On Call
  • Settings:
    • Activity Entry: Required
    • Compensation Rule: Specified
    • Specified Account: On Call
  • Click Save
• Exclude from any Overtime Policies
  • This will allow a person to be on call for 12 hours without counting that towards FLSA Overtime actual hours worked
  • Go to Menu > Organization Setup > Fair Labor Standards (Work)
  • Select the Overtime Policies tab
  • If you have no rules here, refer to the article on setting up Overtime Policies
  • For any rules, click on the edit pencil
  • Under Exclude Overtime Categories, select On Call
  • Click Save
• Set up an Abbreviation
  • Go to Menu > Organization Setup > Abbreviations
  • Click on +Add Abbreviation
  • Enter a name such as CALL that will display on the schedule
  • Activity: On Call
  • Time Span: check Include all times
  • Click Save
• Set up Styling
  • Go to Menu > Organization Setup > Schedule Color & Style
  • Click +Add Rule
  • Settings:
    • When Activity is On Call
    • Set Font to [bold] [italic]
    • Rule Name: On Call
  • Click Save